Tidd-Frias Immigration Preparers Privacy Policy
Introduction
This Privacy Policy outlines Tidd-Frias Immigration Preparers practices with respect to information collected from users who access our website at https://www.tipimmigration.com, or otherwise share personal information with us.
Grounds for data collection
Processing of Your Personal Information: We collect and process your personal information—meaning any data that may reasonably identify you (hereinafter, “Personal Information”)—based on several legal grounds:
Performance of a contract: To fulfill our obligations under any contract we have now or in the future with you and to provide the services you request from us.
Legitimate interests: To operate, improve, and secure our services, as well as to communicate with you in a way that is relevant and beneficial to both parties.
Legal and regulatory compliance: To meet our legal and financial obligations, including those required by immigration authorities and other applicable regulatory frameworks.
Consent: In certain situations, where required by law, we may ask for your explicit consent before processing your personal information.
By using our website and services, you acknowledge and agree to the collection, storage, use, disclosure, and other processing of your Personal Information as outlined in this Privacy Policy.
We encourage all users to read this Privacy Policy carefully and use it to make informed decisions regarding the use of our services.
What information we collect?
Information We Collect
We collect two types of information from Users:
1. Non-Personal Information: This is un-identified and non-identifiable information related to a User, which may be collected through your use of the Site (“Non-Personal Information”). This information does not allow us to identify the individual from whom it was collected.
Non-Personal Information may include:
Technical data such as browser type, operating system, device type, language preferences, access times, and referring website addresses.
Usage data, such as pages viewed, actions taken on the site, clicks, session duration, and general site navigation patterns.
This type of information is collected to help us improve the functionality and performance of our Site and enhance your overall user experience.
2. Personal Information: This is individually identifiable information, meaning data that identifies or could reasonably be used to identify an individual. We may collect the following types of Personal Information:
Device Information: This includes geolocation data, IP address, unique device identifiers (e.g., MAC address, UUID), and information about how you interact with our Site.
Registration Information: When you fill out a form on our website (e.g., contact forms, service intake forms), we may ask for your:
Full name
Email address
Phone number
Mailing address
Preferred language
Service-Related Information: If you are using our services to prepare immigration-related forms or documentation, we may also collect:
Date of birth
(if required for your application)
Country of birth and nationality
(if required for your application)
Immigration status
(if required for your application)
Type of immigration relief or benefit sought
(e.g., TPS, Parole, Work Permit, Adjustment of Status, etc.)
Family member names and information
(when relevant to your case)
Employment and education history
(if required for your application)
All personal information is collected solely for the purpose of assisting you in the preparation of immigration-related forms and documents, in accordance with our role as immigration preparers. We are not attorneys and do not offer legal advice.
How do we receive information about you?
We may receive your Personal Information from a variety of sources, including:
Directly from You: When you voluntarily provide your personal details by filling out a form on our website, contacting us, or registering for our services.
Through Online Advertising: When you interact with our ads on platforms such as Google or Meta (Facebook/Instagram), we may receive the information you provide through lead forms or messaging tools linked to those platforms.
Through Use of Our Website: When you visit or use our website, certain Personal Information may be collected automatically or through your interactions with our site and service tools.
From Third-Party Services: We may receive information from external providers such as analytics tools (e.g., Google Analytics), advertising platforms, and public databases that help us understand how users engage with our website and improve our services.
All information received is handled securely and used only to provide or improve our immigration form preparation services. As a reminder, we are not attorneys and do not offer legal advice.
What information we collect?
How We Use and Share Personal Information
We do not rent, sell, or share
Users’ Personal Information with third parties, except as described in this Privacy Policy.
How We Use Personal Information
We may use your Personal Information for the following purposes:
To communicate with you –
including sending service-related notifications, responding to inquiries, providing updates on your requests, and addressing customer service issues.
To keep you informed –
about our latest services, updates, and relevant immigration-related offerings.
To personalize your experience –
by customizing the content you see and making navigation more intuitive based on your preferences and service needs.
To serve targeted advertisements –
when you visit or interact with our website (see section on "Advertisements").
To market our services –
including promotions, newsletters, and educational materials about immigration-related topics (see section on "Marketing").
To analyze and improve our services –
by conducting statistical, technical, or usability research that helps us enhance user experience and the performance of our Site.
Sharing Personal Information
In addition to the uses listed above, we may share Personal Information
with trusted third parties and service providers, which may include:
Subsidiaries and affiliates –
that support us in delivering our services.
Subcontractors and service providers –
who assist us in operating our Site and business operations.
This may include, but is not limited to, third parties who:
Host and maintain our website or communication tools.
Help us provide our services, including tailored website experiences.
Store or process information on our behalf (e.g., cloud storage providers).
Serve and track the performance of ads or help with remarketing.
Assist with marketing and promotional communications.
Perform analytics, diagnostics, and performance optimization.
These third parties are only permitted to use your information as needed to provide the relevant services to us and must handle it in accordance with applicable privacy laws.
Legal Disclosures
We may also disclose your Personal Information if we believe in good faith that it is necessary for any of the following:
To comply with applicable laws, regulations, legal processes, or government requests.
To enforce our Terms of Service or policies, including investigation of potential violations.
To detect, prevent, or address illegal activities, fraud, misuse, or security concerns.
To defend ourselves against legal claims or exercise our legal rights.
To protect the rights, property, or safety of our business, our users, or others.
To cooperate with law enforcement when legally required or necessary to enforce our rights.
User Rights
You have certain rights regarding your personal information, subject to applicable laws and our regulatory obligations. You may request to:
Confirm whether we process your personal information
and access the data we hold about you, along with related information.
Receive a copy of the personal information
you voluntarily provided to us, in a structured, commonly used, and machine-readable format.
Request corrections
to any personal information we hold that is inaccurate or outdated.
Request the deletion (erasure)
of your personal information, where applicable.
Object to the processing
of your personal information for specific purposes.
Request to restrict
the processing of your personal information in certain circumstances.
File a complaint
with a supervisory authority if you believe your data rights have been violated.
Please note that these rights are not absolute and may be subject to our legitimate business interests, immigration service requirements, or legal obligations we must comply with.
If you would like to exercise any of your rights or receive more information, please contact our Data Protection Officer (DPO) at:
Joanna Tidd
Email: Joanna@tipimmigration.com
Phone: 608-313-2130
Mailing Address: 702 Sugar Maple Ln, Verona, WI. 53593
Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies'
which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies
' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies'
which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use
and the Google Privacy Policy.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
How do we safeguard your information?
We take the security of your information seriously and are committed to protecting the personal data you share with us.
We implement and maintain industry-standard security practices and procedures to protect your information from unauthorized access, loss, misuse, or alteration. These include technical, administrative, and physical safeguards designed to ensure the confidentiality, integrity, and availability of the data we collect and retain.
Additionally:
We use secure servers, encrypted connections (such as HTTPS), and access controls to protect the Site and your information.
We limit access to personal information to authorized personnel and service providers who need the information in order to deliver our services.
We require all third-party service providers handling data on our behalf to follow similar security and confidentiality obligations, consistent with this Privacy Policy and applicable law.
While we make every reasonable effort to secure your information, no system is entirely immune to unauthorized access or misuse. Therefore, we cannot guarantee absolute security and are not responsible for any unauthorized access or breach that is beyond our reasonable control.
If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details provided in this Privacy Policy.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
Advertisements
We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate transaction
We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children's privacy, especially in an online environment. Our Site and services are not intended for or directed toward individuals under the age of 18.
We do not knowingly collect or solicit Personal Information from minors. Under no circumstances do we knowingly allow the use of our services by individuals under 18 without the prior consent or authorization of a parent or legal guardian.
If you are a parent or legal guardian and you believe that your child has provided us with Personal Information without your consent, please contact us immediately at:
Email: case@tipimmigration.com
Phone (optional): 608-313-2130
Once verified, we will take steps to promptly delete any such information from our records.
Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at case@tipimmigration.com
.
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Last Modified 03/25/2025
